Privacy Policy - VibePeak

Privacy Policy and Legal Notice

1. LEGAL NOTICE

This website has been created to publicize the services offered by VIBEPEAK VIDEO, S.L., as well as to receive potential clients, commercial contacts, and job applications.

The website https://vibepeak.ai is managed by:

  • Company Name: VIBEPEAK VIDEO, S.L.
  • Tax ID (NIF): B22805568
  • Registered Office: Avenida Ribera de Axpe 11, 2D - 202. 48950 Erandio - Bizkaia
  • E-mail: [email protected]

2. APPLICABLE LAW AND JURISDICTION

This Legal Notice and all legal relations arising directly or indirectly from the use of this website are subject to current Spanish legislation and jurisdiction.

In case of legal dispute, VibePeak and the user shall submit, with express waiver of any other jurisdiction, to the courts of Bilbao (Spain).

3. GENERAL

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection, we inform you that the personal data provided through https://vibepeak.ai will be treated confidentially and included in files owned by VIBEPEAK VIDEO, S.L., registered with the Spanish Data Protection Agency.

Users may exercise their rights of access, rectification, cancellation, and opposition by email ([email protected]) or by post. Data required by law (e.g. invoices, bank transactions) will still be processed under Article 6.1.c of the GDPR even after account deletion.

VibePeak is committed to protecting your privacy. This Privacy Policy describes what information we collect and what we may do with it. If you do not agree with this policy, do not use the site.

By accepting VibePeak's Terms and Conditions, users also accept this Privacy Policy.

4. SECURITY AND STORAGE

VibePeak adopts appropriate security measures to prevent unauthorized access, misuse, or theft of user data. However, it cannot guarantee absolute security and is not responsible for unlawful access by third parties.

5. INFORMATION WE COLLECT

We collect personally identifiable information voluntarily provided during registration or in response to specific requests. We may also collect IP addresses, browser data, page visits, searches, and transactional activity.

When making purchases or donations, we may collect your name, address, email, birthdate, phone, payment details, and comments. In donation cases, seller information may be shared with the receiving entities for processing and communication purposes.

Users may request account deletion at any time, though some data may be retained for legal compliance.

VibePeak automatically collects certain user activity data on the website, including referral and destination URLs, browser type, and interactions (e.g. visits, purchases, searches).

6. HOW WE USE THE INFORMATION

We use personal data to:

  • Process billing and orders.
  • Contact users with promotional or service messages.
  • Understand user preferences and improve services.
  • Conduct internal research.
  • Personalize and enhance content and advertising.
  • Share data with service providers (e.g. payment processors), under confidentiality agreements.
  • Support dispute resolution with relevant entities.

7. CONFIDENTIALITY

User data will only be shared as outlined in this policy. VibePeak will protect user data but may be compelled to disclose it under legal requirements or due to security breaches by unauthorized parties.

8. NEWSLETTERS AND ELECTRONIC COMMUNICATION

By submitting VibePeak forms, users consent to receive:

  • Personalized newsletters with promotions and relevant content.
  • Service-related emails (e.g. order confirmations, account info).
  • Marketing emails, with an opt-out option in each message.

9. MINORS

Our services are only available to individuals legally able to contract. Those who do not meet this criterion should refrain from submitting personal data, except via their legal guardians.

10. TRANSFER IN SPECIAL CIRCUMSTANCES

In the event of a sale, merger, asset transfer, or liquidation, user data may be transferred at VibePeak’s discretion to relevant parties.

11. CUSTOMER SERVICE

For questions or concerns, contact: [email protected]

12. MODIFICATIONS TO THIS PRIVACY POLICY

VibePeak reserves the right to amend this policy to reflect legal changes or internal decisions. Continued use of the site implies acceptance of the updated terms. If you do not agree with the current policy, do not use the site.